A complete outbound call-center, fully managed. Dial at scale, greet every lead by name with an AI voice, text them the instant they press 1, and route live calls to your team — recorded, monitored, controlled from one panel. Nothing to install.
An AI voice greets every lead personally — "Hello Jan…" — generated per call with natural pauses and built-in thinking time. No two calls sound canned.
The moment a lead presses 1, a text lands on their phone — personalized with their name and a unique case id, over the route and sender you choose, with an optional delay.
Your agent's softphone shows the customer's name + number the instant the call connects — and the live board shows supervisors exactly who each agent is talking to.
Parallel dialing with concurrency control, AI voicemail detection, per-route prefixes and automatic failure detection that pauses a dead route.
Agents auto-join their queues just by registering their softphone. A self-service console shows each agent their own live stats.
Every connected call captured and searchable — play in-browser or download, filtered by agent, number or outcome.
Blast bulk SMS or upload a list, personalize with {name}, pick the route + sender ID, and track delivered vs failed in a live overview.
Supervisors listen in silently, whisper coaching to the agent only, or barge into the live call — straight from the browser.
Busy and no-answer numbers collected automatically with the reason, ready to export or recall — nothing slips through.
Connect any SIP trunk or carrier — no lock-in. Add multiple providers, route per campaign with your own dial prefixes and caller-IDs.
Point each incoming number (DID) straight to a queue, an agent or an IVR — handle inbound and outbound from the same platform.
Give each team lead their own login to build and run their own team — they manage their own agents and queues, and only ever see their own people.
Upload or paste your numbers, set concurrency, caller-ID, the welcome prompt and where answered calls should land.
Switchboard fires calls in parallel, drops voicemails, and routes the people who answer straight to your available agents.
Watch the floor live, listen in or coach, review recordings, and recall the busy / no-answer numbers in one click.
Carrier rates by route prefix (all international). Search a country or dialing code.
| Destination | Code | Rate |
|---|
{name}, pick a voice, and Switchboard renders a personalized greeting per lead — with pauses and thinking time. Preview it in the panel before you run.Log in to the panel to run campaigns, manage your team and listen to the room — or get in touch for an invite.